Critical Insights is a specialist consulting firm dedicated to mission-critical public safety communications. With more than twenty-five years of experience supporting emergency services, governments, operators and technology providers, we help organisations navigate the transition from proven TETRA systems to LTE/5G broadband MCX solutions.
Our work spans the full lifecycle of critical communications programmes — from initial strategy and requirements definition, through procurement support, deployment assurance and performance verification, to ongoing advisory and optimisation. We have operated across the UK, Europe, the Middle East, Africa, Asia-Pacific and Australasia.
Everything we do is grounded in operational reality, deep technical authority, and an unwavering commitment to user trust and service integrity. When frontline emergency service professionals depend on a communications system with their lives, that system must work — first time, every time, in every condition.
Leadership
Founder & CEO
Andrew Fleet
Critical Insights was founded by Andrew Fleet, a board-level advisor in public safety mission-critical communications with rare experience continuity from narrowband TETRA through to broadband 3GPP LTE/5G MCX. He has held senior advisory, programme and business development roles across government programmes, vendors, operators and end-user organisations worldwide.
🛡 UK Government Security Cleared (NSV)
Our History
From Airwave to ESN and Beyond
Ready to work with us?
Whether you need independent expert advice, programme support, or business development assistance in the critical communications sector, we'd love to hear from you.
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